Dell Laptop Repair in College Station
A Dell Authorized Service Provider with genuine parts, at two spots in College Station. No appointment needed.
The short version: 12th Man Technology is a Dell Authorized Service Provider. We repair Dell laptops with genuine parts at our store on the Lower Level of the MSC and our Service Center on Highway 6. No appointment needed: walk in any time during business hours. In or out of warranty is fine.
Your Dell holds your notes, your projects and probably half your semester. If it won't boot, won't charge or is crawling along, bring it in before finals, not during them.
We can't give pricing or a timeframe for a repair until the diagnostic is complete.
Why bring your Dell to us
- Dell Authorized Service Provider. Our technicians are trained to make sure your device is properly fixed.
- Genuine parts. As an authorized service provider, we only use genuine parts to repair your device.
- The authorized campus store for Dell on the Texas A&M campus.
- Two places to check in. The MSC store on campus or the Service Center in South College Station.
- No appointment needed. Walk in any time during business hours.
- In or out of warranty. We handle both.
Where your repair gets done
Most repairs are done right here in our store. Our technicians send a repair out to Dell only when that gives you a better repair or Dell requires it. Either way, you check in and pick up with us.
Which location should you use?
MSC Store (on campus)
Lower Level of the MSC, 275 Joe Routt Blvd, College Station, TX 77840
Good for checking in between classes. Also the campus store for Apple, Dell, Microsoft Surface and Lenovo.
- Monday to Thursday: 9:00am to 6:00pm
- Friday: 9:00am to 5:00pm
- Saturday: 10:00am to 5:00pm
- Sunday: Closed
Service Center (South College Station)
4121 State Hwy 6 South, Suite 212, College Station, TX 77845
Walk-in repairs, plus OS re-install, virus removal, software installation, data backup and recovery.
- Monday to Friday: 9:00am to 6:00pm
- Saturday to Sunday: Closed
Phone for both: (979) 314-0537
When to bring your Dell in
Some problems are software, not hardware, and the Service Center handles OS re-installs, virus removal and software installation. Still on Windows 10? Read The End of Windows 10 Support: What You Need to Know.
Back up your files first
A repair is a good reminder to back up. At either location, our technicians can back up your photos, documents and project files before service, and they'll work to retrieve files from a damaged or unresponsive laptop whenever possible. See data backup and recovery.
Loaner laptops, faculty and staff
- Laptop loaners are free to students checking in a device purchased from 12th Man Technology
- Laptop loaners can be rented during repair for those who don't qualify for free
- All are subject to availability, Terms apply
Faculty and staff get the same education discounts on products as students. The discount applies only to products, not services. Shopping for a replacement? See faculty and staff.
Dell laptop repair FAQs
- Are you authorized for Dell?
- Yes. 12th Man Technology is a Dell Authorized Service Provider, and the authorized campus store for Dell on the Texas A&M campus.
- Do I need an appointment?
- No appointment needed. Walk in any time during business hours at the MSC store or the Service Center on Highway 6. See hours and locations.
- Is my Dell repaired in the store?
- Most repairs are done in-store. Our technicians send a repair out to Dell only when that gives you a better repair or Dell requires it.
- Do you use genuine parts?
- Yes. As an authorized service provider, we only use genuine parts.
- Can you fix my Dell if it's out of warranty?
- Yes. We handle in- and out-of-warranty repairs.
- Can I get a loaner laptop?
- Laptop loaners are free to students checking in a device purchased from 12th Man Technology
- Laptop loaners can be rented during repair for those who don't qualify for free
- All are subject to availability, Terms apply
- How long do repairs take?
- It depends on what's wrong and whether parts are needed, so we can't give pricing or a timeframe until the diagnostic is complete.
Ready When You Are
Shop the store or reach out and we'll take it from there.