About 12th Man Technology - The Aggie Tech Store

>> Experience. Execution. Excellence.

Letter from the CEO

Howdy!

Thank you for visiting our website. Whether you are a current student, former student, incoming student, parent, faculty or staff member, I trust you’ll find the right technology for your needs.

As a graduate of Texas A&M University and one who has remained connected and involved since graduation, the most rewarding part of my job is to hire, mentor, and spend my time around Aggie students on a daily basis. I consider it part of my mission to employ as many Aggie students as we can sustain. It helps them pay for school and – more importantly – build a better resume (and a job reference when they graduate). I and my team are fully committed to the Aggie core values of Excellence, Integrity, Respect, Loyalty, Leadership, and Selfless Service.

I purchased 12th Man Technology (which had a different name) in 2019 following a rewarding 36-year career in the technology industry. We are honored to be the Official Technology Partner of Texas A&M University and the only computer store on campus. As an Aggie mom, I understand the anxiety of a parent who is concerned about anything that could jeopardize the success of our students. Together with my staff of student workers, we’ll take the worry about technology off your hands so you can focus on other things.

I hope you’ll stop in and visit next time you’re on campus. In the meantime, thanks again for shopping our website.

Kristen Cox ‘83

Meet Our Team

Kristen Cox

CEO

Angela Jimenez

Accounting

David Athans

Sales & product management

Photo of David in front of a tree in a 12th Man Technology shit with a thumbs up.

David Lazo

MSC store supervisor

Photo of Elise with arms crossed wearing a black suit.

Elise Arzola

marketing coordinator

Photo of Sierra by a pond with a fountain in the background.

Sierra Richardson

Assistant to the CEO

One man outside by a tree wearing12th Man Technology shirt.

Mario Lopez

Lead technician

One lady outside by a bush wearing12th Man Technology shirt.

Lisa Athans

Sales assistant

One lady outside by a tree wearing12th Man Technology shirt.

Amy brewer

customer service

Photo of Richard with background out of focus.

Richard Gomez

Customer Service Admin

Photo of Kyle outside wearing a Texas A&M polo.

Kyle Cox

Order Processing

Group of Students inside the store front showing a thumbs up.

MSC Staff

Service Center Staff

3 students in front of a brick wall with thumbs up.

Marketing Team

IMMEDIATE OPENING

Job Title: Technician

Location: 501 Graham Rd, South College Station

Job Type: Full-Time

About Us: We are the certified repair partner for Apple, Dell, Microsoft Surface, Acer and Lenovo, part of the 12th Man Technology campus computer store in the MSC. We deliver top-notch repair and technical services to students, faculty/staff, and the local community. We provide in- and out-of-warranty repairs using certified technicians and genuine parts. We are committed to solving our customers’ tech problems efficiently and effectively.

Job Description: We are seeking a motivated and detail-oriented Technician to join our team. The ideal candidate will be responsible for diagnosing and repairing a variety of computer hardware and software issues. This role is perfect for someone who is passionate about technology and eager to learn and grow in a supportive environment.

Key Responsibilities:

Diagnose and repair hardware and software issues for Apple, Dell, Microsoft Surface, Acer and Lenovo devices.
Produce detailed documentation on all actions taken regarding each device
Provide excellent customer service by communicating effectively regarding repair needs and the status of devices.
Assist with the setup and configuration of new devices.
Stay up-to-date with the latest technology trends and repair techniques.

Qualifications:

High school diploma or equivalent; associate degree in a related field is a plus.
Certification in Apple, Dell, Microsoft Surface, and Lenovo, or the ability to attain these certifications within the first 60 days of employment.
Basic understanding of computer hardware and software.
Strong problem-solving skills and attention to detail.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Willingness to learn and adapt to new technologies and repair methods.

Benefits:

Hourly pay and company benefits including Paid Time Off (PTO), healthcare, retirement plan
Opportunities for professional development and certification.
Friendly and supportive work environment.
Access to the latest technology and tools.

How to Apply: Interested candidates should submit their resume and a cover letter detailing their qualifications and interest in the position to HR@12thManTechnology.com