About 12th Man Technology - The Aggie Tech Store

>> Experience. Execution. Excellence.

Letter from the CEO

Howdy!

Thank you for visiting our website. Whether you are a current student, former student, incoming student, parent, faculty or staff member, I trust you’ll find the right technology for your needs.

As a graduate of Texas A&M University and one who has remained connected and involved since graduation, the most rewarding part of my job is to hire, mentor, and spend my time around Aggie students on a daily basis. I consider it part of my mission to employ as many Aggie students as we can sustain. It helps them pay for school and – more importantly – build a better resume (and a job reference when they graduate). I and my team are fully committed to the Aggie core values of Excellence, Integrity, Respect, Loyalty, Leadership, and Selfless Service.

I purchased 12th Man Technology (which had a different name) in 2019 following a rewarding 36-year career in the technology industry. We are honored to be the Official Technology Partner of Texas A&M University and the only computer store on campus. As an Aggie mom, I understand the anxiety of a parent who is concerned about anything that could jeopardize the success of our students. Together with my staff of student workers, we’ll take the worry about technology off your hands so you can focus on other things.

I hope you’ll stop in and visit next time you’re on campus. In the meantime, thanks again for shopping our website.

Kristen Cox ‘83

>> our services

Our Leadership Team

Kristen Cox

CEO of 12th man technology

David Athans

Sales & Product Management

Rhonda Brock

Chief of Staff

Angela Jimenez

Accounting

>> what we offer

Your Go-To
Tech Team

Conveniently located in the Lower Level of the Memorial Student Center, we are an Apple, Dell, and Microsoft Authorized Campus Store. We offer exclusive promotions for former students, current students, faculty, and staff. As the only on-campus technology store, 12th Man Technology is here to help every Aggie with all of your technology needs.

We understand that a single day without your device can sink your semester, and are here to assure you that we’ve got you covered as far as technology goes so you can focus on the rest of the college experience.

Students First

Community-Driven

Certified Technicians

Serviced with Excellence

students supported

tech repairs

team members

IMMEDIATE OPENING

Job Title: Technician

Location: 501 Graham Rd, South College Station

Job Type: Full-Time

About Us: We are the certified repair partner for Apple, Dell, Microsoft Surface, Acer and Lenovo, part of the 12th Man Technology campus computer store in the MSC. We deliver top-notch repair and technical services to students, faculty/staff, and the local community. We provide in- and out-of-warranty repairs using certified technicians and genuine parts. We are committed to solving our customers’ tech problems efficiently and effectively.

Job Description: We are seeking a motivated and detail-oriented Technician to join our team. The ideal candidate will be responsible for diagnosing and repairing a variety of computer hardware and software issues. This role is perfect for someone who is passionate about technology and eager to learn and grow in a supportive environment.

Key Responsibilities:

Diagnose and repair hardware and software issues for Apple, Dell, Microsoft Surface, Acer and Lenovo devices.
Produce detailed documentation on all actions taken regarding each device
Provide excellent customer service by communicating effectively regarding repair needs and the status of devices.
Assist with the setup and configuration of new devices.
Stay up-to-date with the latest technology trends and repair techniques.

Qualifications:

High school diploma or equivalent; associate degree in a related field is a plus.
Certification in Apple, Dell, Microsoft Surface, and Lenovo, or the ability to attain these certifications within the first 60 days of employment.
Basic understanding of computer hardware and software.
Strong problem-solving skills and attention to detail.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Willingness to learn and adapt to new technologies and repair methods.

Benefits:

Hourly pay and company benefits including Paid Time Off (PTO), healthcare, retirement plan
Opportunities for professional development and certification.
Friendly and supportive work environment.
Access to the latest technology and tools.

How to Apply: Interested candidates should submit their resume and a cover letter detailing their qualifications and interest in the position to HR@12thManTechnology.com

About 12th Man Technology - The Aggie Tech Store

Letter from the CEO